Why TDI?
What makes Trakker Direct Insurance Ltd. (TDI) different from others!
In addition to the coverage provided by our Comprehensive Insurance Cover, we offer the following unique benefits and services:

24 hours Call Centre Service
TDI operates a 24 hours Call Centre, this state of the art facility consists of trained professionals, who are there to solve all your typical or exceptional car insurance issues. All you have to do is to sit back and relax and the Call Centre staff will do everything for you.

You can reach our Call Centre by simply dialing (021) 111-000-301

C-track with Monitoring at no additional cost
TDI is offering free usage of C-track Secure Unit with No Annual Monitoring Charges during the currency of the policy cover at its own cost. The installation is done to further protect your vehicle from being stolen, otherwise, in case of theft even though insured it causes you the loss of annual premium, time, depreciation and other inconveniences, without any additional security. Now even existing C-track Secure Customers can enjoy the benefit of Free Annual Monitoring by insuring their vehicles with TDI. If the Annual Monitoring has been paid to Trakker (Pvt.) Ltd, then refund for the remaining months will be discounted from the premium. As an additional facility to TDI customers of 5 years, they will become the owner of the C-track unit by paying a nominal amount of Rs.1,000. If at any time earlier you decide to discontinue the policy, you will be given the option to retain the C-track unit at its depreciated cost. TDI’s Free C-track Secure services with monitoring offer provides for the safety of your vehicle and security for your loved ones. This feature is available with all TDI products except those under ‘without C-track option’.

Fastest Claim Processing / Settlement
TDI has a reputation of being the fastest in its procedures, keeping your convenience and satisfaction foremost. With TDI’s 45 MINUTE claim processing feature, your claim gets approved in no time.

Moreover, you no longer have to wait for months or go through any hassle to obtain a final report in order to be able to receive your claim. TDI ensures your car back or money back within 7 days (subject to policy terms and conditions).

Repair guarantee
In case of accidents your car not only gets repaired by reputable workshops on a timely basis but also carries a guarantee for a period of 6 months following the date of repair, provided we have authorized the repair and the repair works have been carried out by one of our pre-approved workshops. This will further enable you to ensure that you have ample time to evaluate the quality of work performed on your vehicle.

The Managed Repair Process (MRP)
TDI’s Managed Repair Process (MRP) is a simple hassle free process to quickly get your car back on the road. MRP ensures that in the car repairing process, you receive superior service and highest possible quality standards in the minimum possible time.
MRP

• ensures that our valued customers do not have to go through the hassle of getting quotations
• is a convenient and timely way to get your car back on the road
• guarantees your repairs, by the implementation of a thorough monitoring mechanism, in which TDI will monitor your repairs from start to end.
• Is based on the following three principles
  • Friendly and cooperative professionals
  • Quality and timely repairs
  • A commitment to ensure complete customer satisfaction.